Welcome to our FAQs!
Your question concerns...
No, it's not possible to customise the facade, as our industrial process implies standardisation. This standardisation also allows us to offer this machine to another customer at the end of the contract period, making our life cycle as sustainable as possible.
However, we do offer you the option of customising your glass!
The auum-S machine is CE certified (European conformity).
We also hold the Origine France Garantie label. This label certifies that most of the design, conception and assembly of our auum-S is carried out in France, and that over 70% of our raw materials come from the French market.
Finally, we have obtained VirHealth bacteriological certification, which certifies the elimination of 99.999% of the most common bacteria and viruses after one cleaning cycle. (Covid, Staphylococcus, Escherichia coli, etc.).
As you wish! Auum-S is a hybrid machine. You can either use it in stand-alone mode, thanks to its on-board water tank, or you can connect it to the water supply network and refill it automatically. Our auum-S is also equipped with an effluent tank. However, as you may have guessed, this tank must be emptied regularly! If this is a problem for you, you can also connect the auum-S to your drainage system.
No, when it comes to cleaning and disinfecting glass, all that's needed is temperature and the power of steam. Jets of water and steam projected at very high pressure onto the walls of the glass effectively remove dirt, while the heat (140°C) eliminates all bacteria and micro-organisms.
Its sound power is equivalent to that of a conventional coffee machine. Auum-S is designed to isolate as far as possible all the noise produced by the operation of the system to ensure a comfortable experience.
Our auum-S machines are wired to provide us with real-time usage data, as well as a technical report on the proper functioning of the components.
Consequently, if we find that an element in the auum-S is not working properly, we can take the necessary steps to rectify the situation as quickly as possible, and thus prevent you from any possible breakdowns.
We also send you regular reports on the use of auum-S, so that you can publish them and provide precise figures for your CSR campaigns!
No, auum-S has been designed so that it can be used intuitively by everyone, for fast, fun cleaning. However, we are also aware that it's not always easy to change employees' habits. That's why we've developed a customized support program to facilitate adoption. As a result, we can guarantee an acceptance rate for our solution of over 98%!
This desire to test a new product like ours is completely understandable.
We organise visits to our customers' offices to show you how it might be used. If you would nevertheless like to carry out a demo, please contact our sales teams, who will work with you to see how this can be organised.
«“Reusables shouldn't cost more than disposables”.
Our aim was to design an affordable solution that doesn't cost more than disposables.
Our auum-S machine is available for rental at €180/month.
With one machine per 100 employees, we estimate the cost per use at €0.03. By way of comparison, a disposable cup costs an average of €0.04 each.
Our rental package also includes full service and support at no extra cost:
auum glasses by Bodum supplied with the machine Maintenance:
A connected machine that lets you know in real time its status and exactly when it's time to intervene, without the company even having to file a ticket.
Preventive maintenance 2 to 4 times a year (depending on usage, as the demineralization cylinder needs to be changed).
Curative maintenance
Machine reconditioning at end of life
Access to CSR reports thanks to our connected machine
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